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Global Social Media Monitoring Leader Combines Listening, Analysis, Engagement and Collaboration into One Platform
NEW YORK, Sept. 26, 2013 /PRNewswire/ -- Social listening, analysis, engagement and collaboration is now easier, faster, more dynamic and more powerful with today's release of "The New Synthesio." Synthesio now offers all of these capabilities in one place, bringing social intelligence and business results even closer together.
"When you're listening and engaging across all major social networks and media outlets around the globe, trying to answer questions, get feedback and deliver a rich brand experience all at the same time, it's hard not to get overwhelmed," said Loic Moisand, founder and CEO of Synthesio. "With The New Synthesio, you can now focus on the conversations that matter most to your business, track and measure your online reputation, while collaborating and engaging in real time. For the first time, you can and fully and completely manage consumer relationships in one single, easy-to-use platform."
1.) Listening, understanding, engagement, and team collaboration. One Platform.
Brands can now listen, analyze and engage in real time, in over 50 languages and across 190 countries on one platform. This one tool enables users to gather global insights about their brand, competition and industry in real time and to engage directly with their communities to create winning customer experiences, build advocacy and drive sales. They can view real-time conversations on all online channels, engage directly with specific users and discover new ways to dive into and share data.
Additionally, with 'Team Collaboration,' users can now get the right data to the right people at the right time; they can send messages to colleagues, route information to specific departments around their company, assign tasks, and request validation for sensitive responses.
2.) Reveal high level insights in seconds with the new FlashDash.
Users can now create instant Mini Dashboards for instant insights. With Synthesio's ad hoc insight tool, they can perform powerful searches with a single query and analyze global data in real time to quickly and easily:
3.) Build instant reports with real-time data.
A listening innovation not found anywhere else, Report Builder creates reports with one click and in a fraction of the time. Built seamlessly into The New Synthesio platform, Report Builder allows customers to quickly and automatically build weekly, monthly or quarterly PowerPoint analysis reports.
Users can choose from Synthesio's wide array of widgets and charts, pull real-time data directly from dashboards, type in analysis and export. Reports can be exported directly to PDF or PowerPoint and further fine-tuned with a brand's color-schemes, branding, etc. Ongoing reports are created instantly and are ideal for periodic weekly, monthly, or quarterly reports. Subsequent reports are cloned with updated numbers so there is less room for error and no need for cumbersome reviews. Users can now maintain consistently high quality while saving time.
Synthesio is a global social media monitoring company, helping the world's leading brands and agencies listen to, understand and engage with consumers worldwide. By delivering social media data of the highest quality within 190+ countries & 50+ languages, brands receive crucial insights into their market's opinions, wants and needs. Founded in 2006, Synthesio has offices in New York, Paris, London, Austin and Singapore.
For more information, please visit www.synthesio.com.
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