Comcast representative baited customer belligerently - San Diego, California Talk Radio Station - 760 KFMB AM - 760kfmb

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Comcast representative baited customer belligerently

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A customer service representative from Comcast's internet service was suspended for his role in what's being labeled as one of the worst phone calls of all-time regarding customer service. A gentleman and his wife wanted to cancel their service and the representative would not proceed to do so without getting a valid reason (in the company's eyes) as to why he wanted to leave Comcast.

Join AM 760's Armstrong & Getty as they have a reflective discussion as to what "customer service" and "calls being recorded for training purposes" really mean to you and the company.

http://ftpcontent.worldnow.com/kfmbam/podcast/audio/760_audio_clips_12327.mp3
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